Shipping policy

Last updated: October 16, 2026

Thank you for shopping with Squishy Den. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Shipping Policy

Last updated: October 16, 2026

Thank you for shopping at Squishy Den! We're excited to bring you fun squishy toys, sensory products, and creative kits.

Order Processing

Orders are processed and shipped by our trusted fulfillment partners. Processing times vary depending on the product, supplier, and order volume.

We will provide shipping updates and tracking information when available.

Shipping Rates

Shipping charges are calculated at checkout based on the items ordered, shipping destination, and available delivery methods.

The total shipping cost will be displayed before you complete your purchase.

Delivery Times

Estimated delivery times may vary depending on the product, supplier, destination, and shipping carrier.

Any delivery estimates provided at checkout are estimates rather than guaranteed delivery dates.

Weather, carrier disruptions, holidays, and other circumstances may occasionally cause delays.

Multiple Shipments

Some orders may contain products supplied by different fulfillment partners. In these cases, items may arrive in separate packages and at different times.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will do our best to accommodate requests, but changes or cancellations may not be possible once an order has entered fulfillment or shipped.

Missing, Damaged, or Incorrect Orders

If your order arrives damaged, contains the wrong item, or appears to be missing, please contact us promptly with your order number and a description of the issue.

Photos may help us resolve the problem more quickly.

We will review the situation and work toward an appropriate resolution in accordance with our return and refund policy and applicable consumer protection laws.

Customer Support

For shipping questions or assistance with an order, please contact Squishy Den at:

stevenwalkers@gmail.com

Thank you for supporting Squishy Den!

Except as otherwise stated on our website, orders are processed within 1 business day (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.